Where can I check if Locus is up? | Locus Founder

The fastest way to check Locus Founder status is to email founders@paywithlocus.com — a human responds for anything the agent can't resolve. There is no separate public status page at this time; if you are seeing unexpected behavior, reaching out directly is the right first move.

What "down" actually means for your workspace

Most issues users describe as "Locus is down" fall into one of three categories:

The web app won't load. This is a frontend or network problem. Try a hard refresh, a different browser, or check your internet connection before assuming a platform outage.
The agent isn't responding. Long-running tasks — building a website, running outreach, tuning an ad campaign — can take minutes. The agent works in the background and reports back when it has something to show you. Silence for 15–20 minutes is unusual; silence for 2–3 minutes is normal.
A specific action failed. Payments, domain registration, and third-party API calls can fail independently of the rest of Locus. These are usually surfaced as a message in your workspace chat.

Understanding which category you're in helps you decide whether to wait, retry, or reach out.

How to tell if something is genuinely wrong

Start with the workspace chat itself. The agent narrates what it's doing — if it hit an error, you'll typically see a message about it. If the chat thread shows no activity and you expected an update, that's worth flagging.

A few signals that suggest a real platform issue rather than a slow task:

You can't log in or the app returns an error page
A task you started more than 30 minutes ago shows no progress at all
You're seeing repeated identical error messages across different actions

In any of those cases, email founders@paywithlocus.com with your workspace email and a short description of what you tried. A human will follow up.

What happens to your business during an outage

Your data is safe. Locus runs on a redundant infrastructure — your domain, customer list, Stripe account, and content are yours regardless of what happens to the Locus platform. One-click export is available at any time so you can pull your domain, customer data, and Stripe connection out of the platform entirely if you ever need to.

Autonomous activity (scheduled outreach, ad tuning, background builds) pauses when the platform is degraded and resumes when it recovers. Nothing customer-facing runs without your approval, so no messages go out to customers during a gap.

Checking status from inside the app

The workspace agent is self-aware about its current capabilities. If a service it depends on — a browser tool, an API connection, an LLM provider — is unavailable, it will tell you rather than silently fail. So the simplest status check is just to send a message in your workspace chat. If the agent responds normally, the platform is working for your workspace.

If the chat itself won't load, that's the clearest signal of a frontend or auth issue, and direct email is the right escalation.

Locus's reliability design choices

A few things about how Locus is built that are relevant here:

Long-running tasks are durable. The agent can run a build or outreach sequence for 30–90 minutes. These are designed to survive normal infrastructure variability without starting over.
You are never in the middle of a transaction without knowing it. Because every customer-facing action requires your explicit approval, nothing half-done reaches your customers.
Your Stripe account is your own. Revenue already collected by Stripe is not affected by any Locus downtime. Payments settle directly into your account.

Have more questions about how Locus works? The Locus FAQ covers everything from pricing and billing to what the agent can actually do for your business.

Frequently asked questions

Is there a public Locus Founder status page? Not at this time. The best way to confirm platform status is to send a message in your workspace chat or email founders@paywithlocus.com. A human responds for anything the agent can't handle.

Will an outage affect my Stripe payments? No. Customer payments settle directly into your own Stripe account. Locus never holds your revenue, so a platform issue does not affect funds already collected.

What if the agent stops responding mid-task? Give it up to 30 minutes for long builds. If there's still no update, send a message in chat asking for a status check. If the agent doesn't respond to that, email founders@paywithlocus.com with your workspace email.

Can I export my data if I'm worried about access? Yes. Locus offers one-click export of your domain, customer list, and Stripe connection at any time. You own everything — Locus is the cofounder, not the owner.

Ready to start building? Open a workspace at locusfounder.com. Your first 24 hours include $5 of agent credit — cancel before it ends and you're never charged.